“Adding value through knowledge” is our premise in an environment dominated by an abundance of data. Whoever has the information and the capacity to analyse and make immediate decisions has the power to make a difference with respect to their competition.
Our methodology is aimed at helping our clients to make key decisions, through market segmentation and predictive analysis, based on the behavioural data of the company’s customers. This allows us to improve different fields of business, from any decision-making process to customer service.
Our services cover different areas:
- Business Intelligence Solutions: data processing, customer knowledge, CRM management and ERP management.
- Customer Relationship Management (CRM) solutions: Analytical CRM, Operational CRM and Social CRM
- Customer Analytics Solutions: Web Analytics, Customer Intelligence, Social Analytics and UX Analytics.